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Category Capability Benchmark (CCAI™)​

The Category Capability Alignment Index (CCAI™) provides a structured benchmark of perceived organisational capability against the perceived future importance of each capability domain.
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It is designed to help leadership teams understand where capability appears aligned, where it may be underpowered, and where structural imbalance may be creating friction across the wider Category system.  As a practical leadership diagnostic, it provides a directional view of current capability and helps identify where deeper focus may be warranted.

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What the benchmark is

The CCAI™ is built around four capability domains that together reflect how Category capability operates as a connected system.
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It compares how current capability is perceived internally with the future importance of each domain, helping create a more structured view of likely strengths, weaker areas and possible friction.

​How it works

The benchmark is designed as a directional diagnostic, used as part of a Private Research Briefing rather than as a standalone assessment.
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As part of the process, 5 to 10 internal participants complete a short calibration survey.  Their scores are averaged and compared with the current 50-supplier benchmark, creating an organisation-specific directional comparison with the industry-relative benchmark.

What the benchmark helps reveal
The CCAI™ benchmark is designed to help leadership teams move beyond broad impressions and towards a more specific conversation about capability.

Typically, it helps reveal:
  • where capability appears broadly aligned to future demands
  • where future pressures may be outpacing current capability
  • where structural imbalance may be making decisions or execution harder
  • where more focused development or follow-through may unlock the most value
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You receive:
  • a comparative benchmark visual showing your organisation’s directional position
  • short interpretation of relative strengths, weaker areas and possible friction points
  • a small number of implications and next-step slides to support senior discussion
  • clearer direction on where further capability development or follow-through is likely to matter most

The benchmark is particularly useful in leadership offsites, senior team discussions, internal strategy sessions and annual planning events.​

How it fits with the wider offer

The benchmark is available as part of a Private Research Briefing, where the broader research context and the organisation-specific calibration can be interpreted together.
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That combination helps leadership teams move from headline findings, to internal reflection, to a more grounded discussion about implications and next steps.

Discuss the benchmark

If you would like to explore whether the CCAI™ is relevant for your organisation, we would be happy to discuss the best way to use it in context.
DISCUSS THE BENCHMARK

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  • Home
  • About
  • The Research
    • Webinar
  • Get Involved
  • How We Help
    • Research Briefings
    • Benchmark (CCAI™)
    • Advisory
    • Building Capability >
      • Category Based Selling
      • Category Impact Accelerator
      • Strategic Category Management
      • Category-Led Commercial Leader
  • Contact