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Webinar discussion: The Future of Category Management

This webinar explores the headline findings from Optima Retail’s first public research into how Category capability and commercial decision-making are evolving across FMCG and retail.   The discussion with Dr Brian Harris and Graeme Scott-Dodd looks at where current models are coming under pressure, what those findings may mean for Category’s future role, and which commercial changes are likely to matter most over the next 3 to 5 years.
The session is structured around four parts:
  • ​​Context and research overview: what the data says about the future of Category
  • Key findings and the six systemic themes shaping the future Category operating model
  • Panel discussion: implications for Category teams across AI, collaboration & capability
  • Curated audience Q&A
Key Timestamps
  • 07:32 - The case for change
  • 09:59 - AI readiness gap
  • 14:09 - Capability benchmark
  • 20:26 - Six themes shaping the future of Category
  • 27:44 - Brian Harris on why the findings matter now
  • 41:49 - From reporting the past to shaping the future

Watch the webinar recording


Three key takeaways
If you only take three things from the discussion, start here.
Category remains strategically endorsed
​- but structurally exposed

The research suggests that Category still matters, but many current structures and ways of working are no longer fully fit for purpose in today’s environment.
The commercial system around
​Category is shifting

The discussion explores how changes in data, AI, collaboration and decision-making are reshaping the wider operating system in which Category now has to work.
Capability alignment will matter more
over the next few years

The organisations that respond best are likely to be those that better align strategy, analytics, execution and influence as the environment becomes more connected and more demanding.

The Panel

Picture
Dr. Brian Harris
Dr Brian Harris pioneered the concept of Category Management in the late 1980s and remains one of the field’s most influential voices. In this discussion, he helps place the research in the context of what Category was originally designed to do, and why it now faces renewed pressure to evolve.
Picture
Graeme Scott-Dodd
Graeme Scott-Dodd brings a practical commercial perspective shaped by experience across FMCG, retail-facing decision environments, and capability development. In this discussion, he helps translate the research themes into the realities of operating models, cross-functional working and commercial execution.

​Explore what the research means for your organisation

The webinar explores what is changing.  A private briefing explores what it means for your organisation specifically.

In a focused 90-minute leadership session, you get access to the full research - including the deeper sub-themes, qualitative insights and proprietary frameworks not included in the public summary as well as a substantive takeaway deck.  An optional CCAI™ Benchmark add-on provides a structured calibration of your current capabilities against the 50-supplier benchmark - so you leave with both a sectoral view of where Category is heading and a specific view of where your own organisation stands.
FIND OUT MORE ABOUT PRIVATE BRIEFINGS

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  • Home
  • About
  • The Research
    • Webinar
  • Get Involved
  • How We Help
    • Research Briefings
    • Benchmark (CCAI™)
    • Advisory
    • Building Capability >
      • Category Based Selling
      • Category Impact Accelerator
      • Strategic Category Management
      • Category-Led Commercial Leader
  • Contact